1. Introduction
Welcome to Joyful. These Terms and Conditions govern your use of our website, products, and services. By accessing or using Joyful, you agree to be bound by these terms.
Joyful is committed to providing high-quality activewear and exceptional customer service. Please read these terms carefully before using our website or making a purchase.
2. General Information
Joyful is a brand of candles designed for performance and style. We operate through our website.
3. Use of Website
By using our website, you agree to:
- Provide accurate and complete information
- Use the website for lawful purposes only
- Not attempt to gain unauthorized access to our systems
- Not interfere with the proper functioning of the website
- Respect the intellectual property rights of Joyful and others
We reserve the right to suspend or terminate your access to the website if you violate these terms.
5. Orders & Payment
Order Process
To place an order:
- Select products and add them to your cart
- Proceed to checkout
- Provide shipping and payment information
- Review and confirm your order
Payment Methods
We accept the following payment methods:
- Cash on Delivery
- Instapay
All prices are listed in EGP and are subject to applicable taxes and shipping fees.
6. Shipping & Returns
Shipping
Standard shipping is 70-90 EGP.
Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
7. User Accounts
Creating an account allows you to:
- Save your shipping and payment information
- Track your orders
- Access exclusive offers and promotions
- Manage your preferences
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Notify us immediately if you suspect any unauthorized use of your account.
8. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Joyful or its content suppliers and is protected by intellectual property laws.
You may not:
- Reproduce, distribute, or modify any content without permission
- Use our trademarks or logos without authorization
- Frame or mirror any part of the website
Joyful respects the intellectual property rights of others. If you believe your work has been copied in a way that constitutes copyright infringement, please contact us.
9. Limitation of Liability
Joyful shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Our total liability for any claim related to the website or products shall not exceed the amount you paid for the products in question.
Joyful makes no warranties or representations about the accuracy or completeness of the content on this website. The content is provided "as is" without any warranty of any kind.
10. Privacy
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, describes how we collect, use, and protect your personal information.
By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
We may update our Privacy Policy from time to time. The updated policy will be posted on our website with the revised effective date.
11. Changes to Terms
Joyful reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.
Your continued use of the website after any changes constitutes acceptance of the new terms.
We encourage you to review these terms periodically for any updates.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Any disputes arising from these terms or your use of the website shall be resolved in the state or federal courts located in California.
You agree to submit to the personal jurisdiction of these courts for the purpose of litigating any such disputes.